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For UK orders, Royal Mail endeavour to delivery within this time frame however it is not a guaranteed service.  

We offer international delivery DDP (Delivered Duty Paid) as standard with DHL International Express,

so the price you pay at the checkout will be the final price with no additional tax or duty.

See our delivery and postage page for more details.

For UK returns, visit our returns portal to print a label online. For UK returns upto 30 days from receipt of order, a £2 charge will be deducted from your refund. For worldwide returns, please email us at returns@apatchy.co.uk 

We cannot accept returns or exchanges of debossed or personalised products. To be eligible for a return, your item must be unused, in the same condition you received it, in the original packaging (including the gift box if you’re returning your whole order).  Please see our returns and exchanges page for more details.